What is Payoneer Account?

 


Payoneer is a payment platform that connects businesses with customers for online payments.

  • It works in the following way:
  1. In your Payoneer account, you create a payment request.
  2. Your client receives an email with your payment request and a link to the online payment application.
  3. The client submits the payment either online or through their bank.
  4. You receive the payment to your Payoneer account.
  5. First go to Payoneer Webiste and "Sign Up".
  6. Select “Individual” from the next dropdown. Then select “Get paid by international clients or marketplaces” as below. After that give "Register".
  7. Now give them the correct information they ask for. Provide the same information as on your driver's license or passport. If you do not have a driver's license or passport, provide it as it appears on your ID card.
  8. After giving “NEXT” give your address and phone number as below. After providing the phone number, you will receive a verification code as an SMS. Give it to “Verification code”. Then give “NEXT”.
  9. Now give a password to your Payoneer account. After that select a Security Question and give the answer to it. Give an answer that you remember here. This is important to verify that you are the owner of your Payoneer account at some point.
  10. Now provide your bank details. The money you receive to Payoneer will be received in the bank of Sri Lanka through this bank account. Branch Code is the branch number of your bank account. You can get this through Google or by contacting the bank. After that give Submit.
  11. Now you have successfully created a Payoneer account. Go to your Email and click on the Verify Link received from Payoneer. Now go back to Payoneer and enter your Email and Password through “Sign In” and enter Payoneer. Then ask two security questions like this again and give them the questions and answers you remember.
  12. Now you can access your Payoneer account. Payoneer Account Verification Give “Submit Now” as below.
  13. Now you need to upload a copy of your driver's license or passport. If you do not have both these licenses, provide your ID. Then provide your address.
  14. Now they will check the information you provided and give you approval. This may take several days. Now your Payoneer Account has been created successfully....

How can I add a new bank account?

  1. Sign in to Payoneer.
  2. From the main menu, go to Settings and choose Bank Accounts.
  3. Choose the type of bank account you want to add:
    1. To add a new bank account for withdrawal, select the Your accounts tab
    2. To add a new recipient bank account for paying recipients that are not Payoneer customers, select the Recipient accounts tab
  4. Select Add bank account.
  5. Follow the on-screen instructions to add the bank account details.
    For Individual accounts: The account holder name must match the name on your Payoneer account.
    For Company accounts: The account holder name much match the company name on your Payoneer account.
    Note: If you are adding a recipient bank account, you will be asked to provide recipient contact details. Please ensure that this information is accurate, as incorrect information can delay Payoneer approval of the bank account.
  6. Once you submit the details, we’ll review them. It usually takes up to 3 business days. Watch your email for confirmation that the bank account has been approved.
  • How long does it take until the funds reach my bank account?

It generally takes 2-5 business days for the funds to reach your bank account after you receive the confirmation email. Transfers within the US usually take 2-3 business days.

CustomerServiceManager@Payoneer.com

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